Your data, protected.
How Fidu protects your firm’s data and your clients’ information.
Security FAQs.
Encryption
All data is encrypted in transit with industry-standard SSL and TLS, and at rest with AES-256 storage encryption. Sensitive data, such as client details, form submissions, user accounts and contracts, has an additional layer of encryption with unique keys per Fidu customer, stored separately from the data.
DDoS protection
Our infrastructure includes DDoS protection from Cloudflare.
Hosting
With Amazon AWS via Heroku and CrunchyBridge.
Monitoring
Internal and external services are continuously monitored for uptime and speed. Any degradation or outage immediately notifies the right team members by SMS, phone and email.
Backups
Continuously, and retained for a minimum of 7 days.
Production data
Never used in test and development. Production data access is highly controlled, restricted and monitored.
Cookies
Only for authentication or tracking specific workflows. Cookies are encrypted and never include personal information.
Email security@fidulegal.com.
In their own words.
She set up Fidu over a single holiday weekend and finally had a way to deliver at the level of quality and safety her clients needed. She calls it a game changer.
Awesome and speedy assistance.
Quick response with complete resolution to my question. Thanks!